One of the most common calls we receive from Clients is in response to a Virus, or Trojan Infection.  We find that clients will delay for lengthy periods of time before they take action - the trouble is that once a machine has been compromised you really have no idea what (or who) has access to your data.  It usually starts with Pop-ups, the computer becoming unresponsive / extremely slow, and many times the computers web browser is taken over not allowing you to visit certain or any websites.

In general we have not seen any malicious infections in quite some time - that is infections that damage, delete or corrupt your files. This is a very good thing, finding all of your family photos deleted one day would be a nightmare.  Typically the virus is commonly a nuisance, hindering us from using our computer the way it should - some of it's tactics can try to persuade you into buying a "quick fix" which would remove the infection. Here, you are sending money (your credit card and other information) to the people who just infected you.

If your Machine has become infected...